Checked 23 October 2026
Delay Repay rules by train company
Every UK train company sets its own compensation rules. Pick yours to see how late your train needs to be, what you can claim and where to claim it.
Avanti West Coast 15 minLondon to the West Midlands, North West and ScotlandCaledonian Sleeper 30 minLondon Euston to Scotland overnightChiltern Railways 15 minLondon Marylebone to Birmingham and OxfordCrossCountry 30 minLong-distance cross-country routes from Aberdeen to PenzanceEast Midlands Railway 15 minLondon St Pancras to the East Midlands and SheffieldElizabeth line 30 minReading and Heathrow through London to Shenfield and Abbey WoodGatwick Express 15 minLondon Victoria to Gatwick Airport and BrightonGrand Central 60 minLondon King's Cross to Sunderland and BradfordGreat Northern 15 minLondon to Hertfordshire, Cambridge and King's LynnGreat Western Railway (GWR) 15 minLondon Paddington to the West, South West and South WalesGreater Anglia 15 minLondon Liverpool Street to East AngliaHeathrow Express 30 minLondon Paddington to Heathrow AirportHull Trains 30 minLondon King's Cross to HullLNER 30 minLondon King's Cross to Yorkshire, the North East and ScotlandLondon Northwestern Railway 15 minLondon Euston to the West Midlands, Crewe and LiverpoolLondon Overground 30 minLondon and the surrounding areaLumo 30 minLondon King's Cross to Edinburgh and StirlingMerseyrail 30 minLiverpool City RegionNorthern 15 minAcross the North of EnglandScotRail 30 minAcross ScotlandSouth Western Railway 15 minLondon Waterloo to the South and South WestSoutheastern 15 minLondon to Kent and East SussexSouthern 15 minLondon to Sussex, Surrey and the South CoastStansted Express 15 minLondon Liverpool Street to Stansted AirportThameslink 15 minBedford, Cambridge and Peterborough through London to BrightonTransPennine Express 15 minNorth of England and ScotlandTransport for Wales 15 minWales and the Welsh bordersWest Midlands Railway 15 minBirmingham and the West Midlandsc2c 15 minLondon Fenchurch Street to Southend and Shoeburyness