Pays from15 min
Claim within28 days
Most you can get100% of a single
From LNR's published rules. Claiming is free.
Most of these rules come from LNR's own website. Some details couldn't be read automatically and are explained in the notes below. Check LNR's page before you claim.
LNR compensation by delay
| How late you arrived | Single ticket | Return ticket |
|---|---|---|
| 15 min to 29 min | 25% | 12.5% |
| 30 min to 59 min | 50% | 25% |
| 1 hour to 1 hr 59 min | 100% | 50% |
| 2 hours or more | 100% | 100% |
What that means in pounds
| Delay | £20 single | £50 return | £120 single |
|---|---|---|---|
| 15 min to 29 min | £5.00 | £6.25 | £30.00 |
| 30 min to 59 min | £10.00 | £12.50 | £60.00 |
| 1 hour to 1 hr 59 min | £20.00 | £25.00 | £120.00 |
| 2 hours or more | £20.00 | £50.00 | £120.00 |
Work out your exact amount, or a season ticket claim, in the compensation calculator.
How to claim
Online through LNR's claim portal, or by post. You'll need your ticket (or a photo of it, or your booking reference), the date and time of your train, and where you travelled from and to.
How you can be paid
- Debit or credit card
- Bank transfer (BACS)
- PayPal
- National Rail vouchers
- Charity donation
Good to know
- LNR is run by the same company as West Midlands Railway and follows the same rules. Its own rules page couldn't be checked automatically.
- If you changed trains, claim from the company whose train caused the first delay.
Sources: London Northwestern Railway Delay Repay page, National Rail.