Season tickets

Delay Repay on season tickets

Season ticket holders can claim for every delayed journey. The train company works out what one journey on your ticket is worth, then pays the usual percentage of that.

Checked 23 October 2026

What one journey is worth

Most train companies divide the price of your season ticket to get the value of a single journey:

Season ticketDivide the price byExample priceValue of one journey
Weekly10£60£6.00
Monthly40£230£5.75
Annual464£2,400£5.17
Flexi season (8 days in 28)16£150£9.38

The 464 for an annual ticket comes from about 232 working days a year, with two journeys a day. Some companies, like West Midlands Railway, work out a day's value instead and pay half the percentage, which comes to the same amount.

How much you get

You get the usual Delay Repay percentage of one journey's value. On a 15-minute company that's 25% for 15 to 29 minutes, 50% for 30 to 59, 100% for 60 to 119, and the value of a full return (two journeys) for 2 hours or more.

DelayAnnual ticket £2,400Monthly ticket £230
15 to 29 minutes£1.29£1.44
30 to 59 minutes£2.59£2.88
60 to 119 minutes£5.17£5.75
2 hours or more£10.34£11.50

Tips for season ticket holders

Choose your season ticket type in the calculator to see your amount.

Sources: National Rail, South Western Railway, West Midlands Railway.